Facility and medical records are usually central. A case may involve obtaining and reviewing relevant records, evaluating the resident's health and care needs, reviewing available care plans and incident documentation, and examining how the facility responded.
Admission documents may also contain relevant information, although signing admission paperwork does not automatically determine whether a resident has legal rights after an injury. Keeping communications, bills, facility documents, and medical information available to you helps, because small details can become important when reconstructing events later.
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